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How should fields be mapped to support identity resolution from a Master Customer table in Data Cloud?

  1. Create a new custom object

  2. Map fields to the Individual object

  3. Map all fields to the Customer object

  4. Map name and email correctly to relevant objects

The correct answer is: Map name and email correctly to relevant objects

Mapping name and email correctly to relevant objects is crucial for effective identity resolution from a Master Customer table in Data Cloud. The process of identity resolution involves determining whether data from different sources pertains to the same individual or customer. By accurately mapping critical fields like name and email, which are often unique identifiers for individuals, the system can more reliably consolidate customer information and avoid duplicates. This approach enhances the overall integrity of customer records by using the most relevant and distinctive data points, allowing the data cloud system to perform optimally during the resolution process. Accurate mapping of these attributes ensures that the system can match and merge records correctly, which is fundamental to maintaining a single, comprehensive view of each customer. While other options might involve creating new objects or mapping all fields indiscriminately, they may not focus on the key identifiers necessary for effective identity resolution. This specific strategy not only streamlines the process but also strengthens data management in environments that rely on precise customer insights.